Privacy Policy

AT Electrical

Last Updated: 20 July 2025

AT Electrical is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us or use our services.

1. Who We Are

AT Electrical is an electrical contracting business providing electrical installation, maintenance, inspection, testing, and repair services.

Contact Details:

AT Electrical
Email: enquiries@atelectricalmidlands.co.uk
Phone: 07495 780849

2. Information We Collect

We may collect and process the following personal information:

Name
Address
Telephone number
Email address
Property details relevant to the work requested
Payment and invoicing information
Communications sent via email, telephone, social media, or website enquiries

3. How We Use Your Information

We use your personal information to:

Provide quotations and estimates
Carry out electrical services
Arrange appointments and site visits
Issue invoices and process payments
Respond to enquiries
Comply with legal and regulatory obligations
Improve our services and customer experience

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests in operating and improving our business
Consent, where required

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Accountants and professional advisers
Payment service providers
Regulatory authorities where required by law
Suppliers and subcontractors where necessary to complete work

All third parties are required to respect the security of your personal information and process it in accordance with the law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements.

Typically, customer records and invoices are retained for up to 6 years in accordance with UK tax and accounting regulations.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

9. Cookies and Website Data

If we operate a website, it may use cookies and similar technologies to improve user experience and analyse website traffic.

Visitors can manage cookie preferences through their browser settings.

10. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can address your concerns.

You also have the right to lodge a complaint with the:

Information Commissioner's Office (ICO)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request.

AT Electrical
Design, install, maintain
Email: enquiries@atelectricalmidlands.co.uk
Phone: 07495 780849